Getting Started

How to Log In
In your browser, search for alaunus.com in the address bar. It should take you to a website similar to the one below: After that, click on the Logi...
Thu, 3 May, 2018 at 5:08 PM
Your User Profile
To access your user profile, click on your name at the very top of the screen. This should redirect you to your user profile page similar to the one above...
Tue, 24 Apr, 2018 at 12:39 PM
User Setup
To set up your account, you have to receive an invite from the Alaunus Robot similar to the one below in your email : After clicking on "Confi...
Thu, 3 May, 2018 at 5:14 PM
Changing Your PIN/Password
You can change your PIN/Password on the security tab under your user profile. To access your user profile, click on your name at the very top of the screen....
Wed, 18 Apr, 2018 at 12:06 AM
How to Reset your Password
If you've forgotten your password, a simple solution is to reset your password. To do that, you should click on the "Lost Password" in the...
Thu, 3 May, 2018 at 5:17 PM
Terms of Service Page
To view the terms of service page, click on your username in the top right corner. This should redirect you to the user profile page. From here click o...
Thu, 3 May, 2018 at 5:19 PM
How to Log Out
Find the options button in the top right of the screen and click on it. This should open a drop-down menu similar to the one below: Click ...
Thu, 3 May, 2018 at 5:21 PM
How to Hard Reset your Browser's Cache
The Alaunus Platform and Services works like most best-practice web applications with seamless updates automatically pushed to you from time-to-time without...
Tue, 4 Dec, 2018 at 1:50 AM
Supported Browsers and Troubleshooting Steps
The Alaunus Platform and Services officially support up-to-date Grade A browsers listed below. Older browsers can still be used, but newer features may not ...
Tue, 4 Dec, 2018 at 1:37 AM
How to Fix CSV File Formatting
The Alaunus Platform and Services often use .CSV files for exported data. A .CSV "comma-separated values" file is a very common and universally us...
Sat, 15 Dec, 2018 at 4:42 AM